Over 10 years experience in mental health crisis and support, including residential youth work in state care and managing two youth helplines. Andrew is active in policy development and youth research and holds a Graduate Diploma in Psychotherapy.

Over 10 years experience in youth development, community homes and mental health support, including General Manager of award-winning youth organisation Zeal (40 staff) and founder of Live For Tomorrow.

8 years in youth development across the UK & New Zealand, including Barnardos (UK) and Youthline (NZ). Experienced in mental health crisis support, youth housing and mentoring. Lauren holds a BA Honours in Childhood and Youth Studies (UK).

Dive deep into the Guide and the Traveller model for conversations with young people. Learn and practice all at the key conversation skills you'll need — including motivational interviewing, collaborating, evoking, implicit listening and more. Explore how to ask about difficult topics, and how to make meaningful next steps that align with young people's values.

Learn about how the way different identities young people hold impact on mental health. Learn how to approach support through rainbow, cultural and spiritual lenses. Explore expert advice on complex issues in mental health — including eating and body, self-harm, abuse and neglect, and more. Plus, dive deeper into how to safely and effectively talk about suicide.

Learn how we take all the skills and tools you've learnt and apply them creatively to your support of young people. Explore ambivalence, confidently identify anchors for yourself and others, and learn about keeping young people safe in risky situations.